Microsoft Outlook is one of the best email client that is also used as Personal Information Manager that provides facility of Calendar, Task Manager, Contact Manager, Journals, and Notes. Outlook stores all the information into a PST File or OST File. If you are using outlook with Outlook.com, Outlook 365, or Exchange Account; it saves data into an .OST file and If you are using a POP or IMAP account, then it saves data into a PST File.
However, MS Outlook is very reliable application but if you are using this application since very long time then there might chance to get some trouble with outlook. With the time, the size of PST and OST file gets vast and it stored various types of attachments. Due to various uncertain reasons, you might get one of the following problems.
If you are getting the above issues, then keep continuing to reading this article. You will get several tested methods to fix MS Outlook Problems.
The solution depends on the nature of problems but in outlook if you are getting any issue then you must try the following solutions.
This tool is especially designed for fixing outlook problems. No matter what kind of problems you are getting in outlook, it will take care of all. It scans outlook pst file just in a minute and recovers all the data including deleted emails, notes, calendar, appointment, contacts, journal etc and saves into a new PST file. By this way it fixes problems of broken or damaged/corrupted PST file issue. You can download demo version of this tool from here:
This tool is also known as Inbox Repair Tool and it is an inbuilt utility of Microsoft Outlook. You don't need to download any additional software and you can just use this tool to fix Outlook related issues. Here, is the steps of using scanpst.exe.
1. Make sure to Show Hidden Files and Folders option is enabled. Open File Explorer by pressing Windows Key + E. Go to View > Options > Change folder and search options. Select View tab and, in Advanced settings, select Show hidden files, folders, and drivers and OK.
2. Exit Outlook and Open Scanpst.exe from following location:
Office 365 / Outlook 2019 / Outlook 2016
any Windows; C:\Program Files\Microsoft Office\root\office16\
Outlook 2016 (MSI-based Volume License installation)
32-bit Windows; C:\Program Files\Microsoft Office\Office16\
64-bit Windows; C:\Program Files (x86)\Microsoft Office\Office16\
64-bit Outlook; C:\Program Files\Microsoft Office\Office16\
32-bit Windows; C:\Program Files\Microsoft Office\Office15\
64-bit Windows; C:\Program Files (x86)\Microsoft Office\Office15\
64-bit Outlook; C:\Program Files\Microsoft Office\Office15\
any Windows; C:\Program Files\Microsoft Office\root\office15\
32-bit Windows; C:\Program Files\Microsoft Office\Office14\
64-bit Windows; C:\Program Files (x86)\Microsoft Office\Office14\
64-bit Outlook; C:\Program Files\Microsoft Office\Office14\
32-bit Windows; C:\Program Files\Microsoft Office\Office12\
64-bit Windows; C:\Program Files (x86)\Microsoft Office\Office12\
3. Double click on scanpst.exe to run this application. When you run this application it will ask you to browse and open PST file. You may find Outlook PST File in the following location:
Outlook 2007 and previous
4. Click on Start button to scan Pst file error. It will start analyzing the PST file.
5. After analyzing the file; it will show you the scanned report along with error message. It will also suggest you to make backup of PST File before performing any operation on original copy. It is recommended to make a backup of PST file before repairing it. Now, click on Repair to repair PST File.
Note: scanpst.exe might take long time to repair PST File and it goes through the 8 phases of scanning process. You may see the Not responding message in title bar but in actually it is running in background so, relax and wait for few several minutes. Depending on the size of the PST File; it will take time. If it really hangs, then you can abort the process using Process Manager. Press Ctrl + Shift + Esc and go to process tab. Right click on scanpst.exe and select End Process.
6. If everything goes well, then you will see Repair Complete message. If scanpst.exe fails to repair pst file then try running scanpst.exe again. If it doesn't work again then you must use Stellar Outlook PST Repair Tool to fix Outlook PST Error.
If you are using Outlook.com, Outlook365, or Exchange account then follow these steps to Repair corrupted OST file.
1. Close Outlook
2. Find OST File from following location. Open Run Dialog Box by pressing Windows Key + R and paste following location and click OK.
3. Right click on your OST File and select Delete.
4. Once you delete this file, open Outlook. Outlook will create a new OST file and import all the data from Outlook.com, Outlook 365 or Exchange Account.
If you have backup of PST file, then the best way to avoid PST related issues is to restoring this file with previous cleaned file. Here, is the complete steps to restoring PST file from backup.
This is also a very common problem for outlook users that Outlook keep closes unexpectedly and crashes. This is very annoying problems and most of the time it causes data loss. The main reason behind Outlook crashes is Add-ins. Add-ins are designed and developed to add extra features in outlook but most of the time these Add-ins create problems with outlook. If Add-ins gets corrupted or damaged then it will create problems with outlook.
In order to fix Outlook Crashes Unexpectedly issue, you need to disable Add-ins. Here, is the complete steps:
If Outlook is creating problems back-to-back, then you must try to start Outlook in Safe Mode. In Safe Mode, Outlook gets start only with necessary components and it doesn't load any third party Add-ins or plugins.
Antivirus and Firewall scans all the incoming mails and block suspicious connections. If you are unable to send or receive emails or getting other connection errors then temporarily disable Antivirus and Firewall and start Outlook. Don't forget to enable Antivirus and Firewall after diagnosing problems. Keeping them Disable may make your PC vulnerable.
If you have changed navigation of outlook and forgets the customization, then it may cause malfunctioning in Outlook. There is a way to reset outlook navigation.
After resetting navigation pane, you will see that all the customization in navigation pane has reset to default state.
In this Outlook Tutorial, I have tried to explain all the possible ways to fix Common Outlook Problems. However, most of the time, you will be unable to fix outlook errors and ends with losing data from outlook pst file. In this worst scenario, you also not need to be worry. There is also a best alternative is available that can fix all the outlook problems automatically and recovers the deleted or missing items from the outlook.
Stellar Repair for Outlook is the most comprehensive tool to repair corrupt PST file and recover Outlook Mailbox Data – emails, contacts, calendars, tasks, notes, journal and more. It has very easy and user-friendly interface and works just in 3 clicks. It automatically finds and scans PST file and repair errors. The best thing is that it also works with encrypted or password protected PST file and recovers deleted or missing items.
|File Size||16.5 MB|
|Minimum Requirements||Pentium Class Processor, 1GB of RAM, 100 MB disk space.|
|OS Compatibility||Windows 10, 8.1, 8, 7, Vista, XP|
|MS Outlook||2016, 2013, 2010, 2007, 2003, 2002 & 2000|
|Internet Explorer||Version 7.0 or newer|
Repairs completely corrupted and damaged PST File.
Recover Deleted Emails and Attachments, Notes, Contacts, Tasks, Journal, and More.
Recover Outlook Items from Password Protected PST File.
Save recovered email in multiple file format – PST, EML, MSG, RTF, HTML, and PDF.
Even this tool is capable of repairing PST File larger than 2GB.
Compatible with Microsoft Outlook 2016, 2013, 2010, 2007, 2003, 2002, & 2000